Frequently Asked Question
StayAble provides mobility clinics and safety assessments for seniors, scheduled through families or facility leadership.
Whether scheduling a mobility clinic or a safety assessment, you may have some questions. Our goal is to support you with clarity and ensure full understanding of every mobility and safety need.
Please reach out with any additional questions — we’re always happy to guide the next step.
1
What happens at an On-Site Mobility Clinic?
A 2-hour, hands-on clinic providing mobility device tune-ups, safety checks, and personalized equipment fitting.
We honor most special repair requests and offer new mobility equipment, accessories, and safety essentials for purchase on-site at every clinic.
2
What happens during a Safety Assessment?
A StayAble Safety Assessment is an in-home fall-prevention evaluation that identifies environmental risks and mobility barriers.
We assess lighting, flooring, stairs, bathroom safety, and daily movement paths, then provide a written summary with prioritized recommendations, equipment suggestions, and trusted referrals.
Half of the assessment fee can be applied toward equipment purchased through StayAble.
3
How do you handle repairs, deposits, and follow up visits?
No-parts adjustments are completed on-site.
In-stock parts purchased at a clinic are installed complimentary, including fitting.
Special repair requests are honored with a 50% deposit before ordering, and follow-up visits are scheduled directly with the client or family, keeping facility operations undisrupted.
4
Do you accept insurance?
We do not bill insurance directly.
Pricing is confirmed upfront, and reimbursement guidance is offered when applicable.
Get in Touch
Please call 440-201-9695 or email questions to mobility@stayablenow.com